NDA - New User Setup for VPN/Security Key Access Ensure that their Office in AD contains "NDA *Site Name*" Add them to the following group in Office 365 - RDSG_LIC_AAD_P1 After the user has received their laptop and security key for 2FA, you may need to setup a Temporary Access Password for them to access their security information as they are not allowed mobile phones on some sites. To do this, go into Azure > Users > Authentication Methods > Add Authentication Method > Temporary Access Pass > Amend the duration if necessary. Once created, copy this and send to the user so that they can access their security info and add the security key.